Founder's Note

After almost 10 years in the online support industry, we founded Inventrope Technologies in 2014 to provide world-class well-trained support agents to SAAS platforms.

The Inventrope promise is a smile on every user’s face when they write into support.

Our vision is to help platforms increase customer satisfaction and happiness through our deep platform knowhow, understanding user issues quickly, and fast turnaround times irrespective of the support channel.

We believe great customer support can turn even casual users into raving fans, and we’d love to help you get there at your company.

– Sagar Mehta & Charchil Gugalia

About Us

Who We Are

Inventrope is the leading provider of Customer Support Solutions for SAAS Platforms.
Let our Technical, Billing, and Testing experts worry about your customer support needs,
so you can focus on your growth goals!

Our Services

Why Choose Us

Pro SAAS Support

If you are a SAAS platform with a global reach, we are your customer support backend that helps your users understand your app and use it in their business. Simply put, when your users have a question, they reach out to us, and we resolve all their queries without you having to lift a finger.

24*7 Support

Our trained agents can help cover all shifts, irrespective of where your business is located. That means your customers always have someone to reach out to when they are stuck.

All Support Channels

Offer support across all channels – helpdesk, live chat, phone, email, and social media.

All Support Levels (T1, T2, T3)

We help fill T1, T2, and T3 positions in billing or technical support, as well as provide platform experts you can trust to play multiple roles.

Fully Trained Agents

We train our people, so you don’t have to. All of our agents are trained across leading online platforms including landing page builders, autoresponders, payment processors, click tracking systems, and more.

You Can Trust Us

We maintain high quality standards and expectations from all our agents, so you can trust us to always be there for you and your customers.

Meet The Founders

Charchil Gugalia
Co-Founder & CEO
Sagar Mehta
Co-Founder & CTO

OUR CLIENTS

Explodely
Genesis Digital
ClickMagick
Groove.cm
Let's Work Together

Get in touch

WE ARE ACCEPTING NEW CLIENTS.

Whether you need a new agent to join your team, or build your team from scratch, Inventrope can help.

Fill out the form with as much information about you and your company as you can, and let’s schedule a call!