Founder's Note

After almost 10 years in the online support industry, we founded Inventrope Technologies in 2014 to provide world-class well-trained support agents to Vendors, SAAS platforms, and ad & affiliate networks.

The Inventrope promise is a smile on every user’s face when they write into support.

Our vision is to help platforms increase customer satisfaction and happiness through our deep platform knowhow, understanding user issues quickly, and fast turnaround times irrespective of the support channel.

We believe great customer support can turn even casual users into raving fans, and we’d love to help you get there at your company.

– Sagar Mehta & Charchil Gugalia

About Us

Who We Are

Inventrope is the leading provider of Customer Support Solutions for businesses around the world.

Let our Technical, Billing, and Testing experts worry about your customer support needs,
so you can focus on your marketing & growth goals!

Our Services

Why Choose Us

Your Support Superheroes

Whether you are a vendor, SAAS platform, or a network, we’ll be your customer support backend that’s always there for you and your users or customers. Your Support Superheroes will resolve all support requests without you having to lift a finger.

24*7 Support

Our trained agents can help cover all shifts, irrespective of where your business is located. That means your customers always have someone to reach out to when they are stuck.

All Support Channels

Offer support across all channels – helpdesk, live chat, phone, email, and social media.

All Support Levels (T1, T2, T3)

We help fill T1, T2, and T3 positions in billing or technical support, as well as provide platform experts you can trust to play multiple roles.

Fully Trained Agents

We train our people, so you don’t have to. All of our agents are trained across leading online platforms including landing page builders, autoresponders, payment processors, click tracking systems, and more.